Module: Structuring and Standardization, XML and Content Management Systems

About the topic

Structuring technical documentation and standardizing key aspects of its creation are core skills that an efficient and high quality documentation creation should be able to guarantee. For this purpose a thorough knowledge of the methods for structuring and standardization is as imperative as the knowledge of the relevant standards and guidelines.

To implement the structuring and standardizing concepts, technical communicators need to be able to use the standard software tools (for creating documentation) in accordance with the standardization aspects. For single source publishing solutions and the use of content management systems knowledge of XML (Extended Markup Language) is another essential requirement.

This module helps to develop the relevant knowledge and skills, and offers the following benefits for all those involved:
1. Author: Once the author has defined the basic structure and standardized the creation of the documentation, he can concentrate on his core task, which is creating the contents of the documentation. In addition, the use of XML (in a content management system environment) allows a selective, media- and target group-specific publishing.
2. Company: Standardized documentation from one source saves time and thus costs.
3. Customer: A consistently structured documentation that is published in a target group- specific manner will provide the desired product benefit faster and safer to the end user.